Legal & Trust Centre

Trust documents for clients, prospects and partners.

These draft legal and trust documents show the structure BizApp360 will use for privacy, POPIA, platform rules, security, support, subscriptions and API use.

Attorney review required

These are launch-preparation drafts and must be reviewed by a qualified attorney before production use.

Master Legal Pack

BizApp360 Legal Document System Master

The consolidated BizApp360 legal document system master pack, including public policies, internal acceptance rules, marketplace terms, AI disclaimers, billing terms, white-label terms and implementation guidance.

Version 1.0 | Effective 22 May 2026

Platform Terms

Terms and Conditions

These Terms and Conditions govern the use of BizApp360.com services.

Version 1.0 | Effective 15 May 2026

Privacy

Privacy Policy

This Privacy Policy governs the collection, processing, storage, and protection of personal information by BizApp360.com (Pty) Ltd.

Version 1.0 | Effective 15 May 2026

POPIA

POPIA Policy

BizApp360.com (Pty) Ltd is committed to compliance with the Protection of Personal Information Act.

Version 1.0 | Effective 15 May 2026

Trust

Anti-Bribery and Anti-Corruption Policy

BizApp360.com maintains a zero-tolerance approach toward bribery and corruption.

Version 1.0 | Effective 15 May 2026

API

API Documentation Framework

BizApp360.com APIs may be made available to approved customers and integration partners.

Version 1.0 | Effective 15 May 2026

Commercial

Client Service Agreement

This Client Service Agreement governs the relationship between BizApp360.com (Pty) Ltd and the Client.

Version 1.0 | Effective 15 May 2026

Data Processing

Data Processing Agreement

This Data Processing Agreement forms part of the service agreement between BizApp360.com and the Client.

Version 1.0 | Effective 15 May 2026

Commercial

Refund and Cancellation Policy

This policy governs subscription cancellation, trial periods and refund handling.

Version 1.0 | Effective 15 May 2026

Security

Security Policy

BizApp360.com maintains cybersecurity and information security controls designed to protect client data and system integrity.

Version 1.0 | Effective 15 May 2026

Platform Conduct

Acceptable Use Policy

This Acceptable Use Policy defines prohibited conduct and abuse-prevention rules for BizApp360 users, tenants, marketplace participants, API users and portal users.

Version 1.0 | Effective 22 May 2026

Website Privacy

Cookie Policy

This Cookie Policy explains how BizApp360 may use cookies and similar technologies for login, security, preferences, analytics and platform performance.

Version 1.0 | Effective 22 May 2026

Marketplace

Marketplace Terms

Marketplace Terms govern optional public discovery, contractor profiles, quote requests, reviews, verification badges and lead-routing features.

Version 1.0 | Effective 22 May 2026

Marketplace Trust

Contractor Verification Policy

This policy governs contractor verification checks, public badges, compliance document review and marketplace trust scoring.

Version 1.0 | Effective 22 May 2026

White-Label

White-Label Terms

White-Label Terms govern branded tenant environments, custom domains, reseller or agency use, client-owned branding and removal of BizApp360 branding where allowed.

Version 1.0 | Effective 22 May 2026

Data Governance

Data Retention Policy

This Data Retention Policy sets the operational basis for retaining, exporting, deleting and purging customer data, logs, documents and backups.

Version 1.0 | Effective 22 May 2026

Security

Incident Response Policy

This Incident Response Policy sets the response process for suspected security events, data compromises, outages, abuse and platform incidents.

Version 1.0 | Effective 22 May 2026

Resilience

Backup and Disaster Recovery Policy

This Backup and Disaster Recovery Policy explains planned backups, restore testing, continuity controls and disaster recovery responsibilities.

Version 1.0 | Effective 22 May 2026

Billing

Subscription Billing Terms

Subscription Billing Terms govern plans, trials, renewals, failed payments, storage, usage add-ons, upgrades, downgrades and payment provider workflows.

Version 1.0 | Effective 22 May 2026

Trial

Trial Terms

Trial Terms govern 15-day trial access, conversion, trial limitations, demo data and expiry handling.

Version 1.0 | Effective 22 May 2026

Electronic Records

E-signature Consent

E-signature Consent governs electronic acceptance, approval, signature capture and digital recordkeeping inside BizApp360.

Version 1.0 | Effective 22 May 2026

Access Governance

User Role and Access Policy

This policy governs roles, permissions, department access, support access, client portal access and founder/admin account controls.

Version 1.0 | Effective 22 May 2026

Vendor Governance

Subprocessor and Third-Party Services Policy

This policy explains how BizApp360 selects, documents and monitors subprocessors and third-party services.

Version 1.0 | Effective 22 May 2026

Privacy Rights

Data Subject Rights Procedure

This procedure governs access, correction, deletion, objection, restriction and privacy complaint requests.

Version 1.0 | Effective 22 May 2026

AI

AI Feature and Automation Disclaimer

This disclaimer governs AI assistants, workflow automation, document drafting, marketing suggestions, legal prompts, accounting support and analytics features.

Version 1.0 | Effective 22 May 2026

Support

SLA and Support Policy

BizApp360.com provides technical support during standard business hours.

Version 1.0 | Effective 15 May 2026

WhatsApp support